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BBB Ratings

For over 100 years the Better Business Bureaus have been helping people find businesses they can trust. It is not a surprise that many people still turn to the BBB to find out more about companies and their rating. While the BBB FAQ states that their “basic policy is to refrain from recommending or endorsing any business, product or service.”


I spent some time and compiled the following table of the cloud backup and storage companies that I could find on the BBB website. Since the BBB ratings and information changes regularly I have also included the link to the companies page on the BBB website in case you have trouble finding them. Some companies are listed under a different name than what you might expect. I highly suggest you check those pages for the latest information. The BBB only covers businesses in the United States and Canada so if the company is not listed it is likely they are located outside of the US and Canada.

Company Accredited Accredited Since Rating # of Complaints Link
Acronis Yes 1-26-2011 A+ 29 Link
AltDrive Yes 11-19-2012 A+ 0 Link
Backblaze Yes 8-3-2012 A 1 Link
Bitcasa No NA B- 1 Link
Carbonite Yes 2-14-2006 A+ 216 Link
CrashPlan (Code42) No NA A+ 0 Link
Dropbox No NA No Rating 19 Link
Egnyte Yes 9-1-2007 A+ 6 Link
ElephantDrive No NA No Rating 0 Link
IDrive (Pro Softnet Corporation) No NA No Rating 3 Link
MiMedia No NA C 1 Link
Mozy Yes 1-28-2013 A+ 43 Link
OpenDrive No NA F 15 Link
ShareFile Yes 10-24-2006 A+ 2 Link
SOS Online Backup Yes 1-14-2011 A+ 4 Link
SpiderOak Yes 4-1-2009 A- 5 Link
SugarSync Yes 6-7-2011 A+ 10 Link
SurDoc No NA No Rating 0 Link

When you are thinking of signing up for a cloud backup or storage service do you check their BBB ratings before doing so?

This site is not associated with the BBB and links are provided for information purposes only

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