Cloud Storage and Backup News, Reviews and Promotions!

CrashPlan Review

CrashPlan Coupon Code

These are the latest CrashPlan coupons that are available. Please visit the full posts to get more details about the available coupon.
  • Cashback Discount on CrashPlan A lot of people come here to CloudStorageBuzz.com looking for a deal on their favorite cloud storage and backup services. I don’t blame them there is nothing like saving a few dollars on a service to ease the pinch of backing up on a persons wallet. Code42 and CrashPlan used to have some amazing deals ...
  • CrashPlan Holiday Sale Coupon Code42’s CrashPlan has been offering a sweet 20% off for new customers over this holiday season so you have no reason not to sign up and start backing up your computer. Not only that but the coupon is good for gift subscriptions as well so if you are the IT person in your family (you ...
  • CrashPlan 2014 Black Friday Coupon There is nothing better than saving a few dollars on something you need and CrashPlan is one of those services you need if you have a computer. This year CrashPlan is offering a generous 30% off all Home plans for new subscribers. To take advantage of this great deal from CrashPlan just click the link ...

CrashPlan at a Glance

Your Rating

Rate CrashPlan

3.74 avg. rating (74% score) - 93 votes

Our Rating

3.75 / 5 stars
★★★¾☆ 

Price:

  • Individual Unlimited: $5.99/month, $59.99/year, $114.99/two years, $189.99/four years
  • Family Plan Unlimited: $13.99/month, $149.99/year, $289.99/two years, $429.99/four years

Pros:

  • Runs on Windows, Mac, and Linux
  • Local backup
  • Unlimited file size
  • Locked file backup
  • Backup email reports
  • Seeded backup
  • Mobile apps now available
  • Deleted files can be retrieved indefinitely
  • Backup external drives
  • Ability to create backup sets

Cons:

  • Options can be confusing
  • No Sharing
  • No virtual drive
  • Requires Java to run
  • High memory usage often gets in the way of regular computer use
  • Backup can be slow and speed can degrade over time
  • No two-factor authentication

Sign Up

Latest Posts / Deals about CrashPlan

Full CrashPlan Review

New CrashPlanCrashPlan offers a myriad of options to backup your data. Backup to another local drive, another computer, a friends computer or online to CrashPlan’s servers. Add to that the ability to run on Windows, Macs and Linux machines and you have a backup service that appears to do it all.

CrashPlan is one of the highly-rated online backup services in the market and holds one of the most outstanding interfaces, and an unlimited number of storage plans for small business. Most of the online backup services only give remote server storage, but in addition to a sensibly priced paid online storage space option, CrashPlan lets you securely use any computer linked to the Internet or a local drive as a backup target. With an infinite storage plan, good security selections, and unlimited format-saving for cloud storage makes CrashPlan one of the best cloud-based backup solutions available.

Unlike most online backup providers, CrashPlan doesn’t only offer its own online storage as a backup location. You can also select a local drive, another computer of yours, or other user’s computer linked to the Internet. The other user will not have access to your files and folders because it has an encryption key.

Installation

Installation of CrashPlan varies depending on the operating system you are on. For Windows, users installation is pretty straightforward. Download the Windows application from the CrashPlan website and double-click the installation package to install. Mac installs are not much different. Linux installs require some command line work, but most Linux users are probably comfortable enough to handle getting it installed. The CrashPlan website does offer decent instructions to help people get the software installed.

Backing Up

Prior to beginning your backup, you will need to assign a backup destination. This is the CrashPlan cloud by default, but you can also add local drives for backup. The good thing is that local drives can be used to restore data more quickly than through the web or an internet connection. By setting a local drive, you still need to backup, meaning you will be protected twice.

After the software is installed it does automatically select the most common folders and files to start backing up. All you have to do it click the Start Backup button and the desktop client will start backing up to the CrashPlan Central servers. If you want more control over your backup you can choose what folders and files to backup and where to back them up to. You get to choose a destination including online, another computer, a local folder or even a friends computer that has Crashplan installed.

If you are backing up to CrashPlan servers and if you have a lot of data to backup you can seed the backup by getting a hard drive shipped to you and then sending it back. This can reduce your bandwidth use considerably and make your initial backup go much faster than just uploading it over the Internet.

With CrashPlan being able to upload data to different destinations, you can select which folders and files you want to backup to which destination. This is an interesting feature and could be useful if you want to make sure certain data is backed up to different places. Music to one place, videos to another etc. This could be useful if you want a different backup schedule for different files but it could add an extra layer of confusion for some users

Other backup features include items like automatic or scheduled backups, locked file support, encryption and compression and file versions.

Restoring

Restoring your data is just as important as backing it up. There is no point backing up your data if you can’t get it back. CrashPlan offers several ways to restore your data, through the client, through the web, and through a hard drive or DVD.

Restoring from local backup locations requires the desktop client to do so. The reason for this is because all local backups are encrypted and compressed so copying files out of the backup directly is not possible. While not a difficult thing to do it does mean you need to remember to download and install the desktop client if your computer crashes and you need to restore your data. It also means you need to remember your account password or you could have a harder time restoring even your local backups.

You can also have your restore shipped to you on a hard drive of a DVD. If you have to restore all of your files this can be a great option. Remember though this is at an additional cost, but can be well worth the cost if you have lost all your data.

Like most online backup services you can restore your data through the web. Simply log in to the website, click computers and select your files for your restore. There is a file size limit of 250mb per restore so if you have a large restore you could be at this for awhile.

Other Features

Backup to a Friend – This is something unique to CrashPlan. Have a friend that has tons of hard drive space and using CrashPlan you can be an off-site backup to your friend’s computer. You could create your own cloud backup and bypass the CrashPlan central server altogether and backup only to your friends.

Overall

I really want to like CrashPlan, it has a feature set that should set it high above many of the other online backup services, but there is something about the software that turns me off. I even did something I rarely do, I asked my wife to look at the software to see if she could easily backup some files. Her immediate reaction was confusion about the number of options to backup the files. I did not even try to ask her to restore any. For experienced computer users backing up using CrashPlan might be a great choice, but for the average person needing an easy to use the backup system to keep their photos, videos and files safe CrashPlan presents to many options.

I also had several problems with the software becoming unresponsive and causing my test machine to need a reboot. Not sure what the cause of the problem was but it was often enough that I decided to try running a Linux version instead. While running the free version on Linux I did not run into any of those issues so perhaps it was something unique to my Windows test system.

CrashPlan is a cloud backup service that creates backup sets that are greatly helpful in securing online backups to your important files. One of the top-favorite features of CrashPlan for business or small business is that it provides an unlimited backup.

There is no cap for CrashPlan unlimited. The only flaw is that CrashPlan plainly allows you to backup one computer, while other cloud services competitors can be used to backup unlimited computers. To fix this issue, you can use a single CrashPlan subscription to backup a lot of external hard drives as a backup solution.

CrashPlan is also available on mobile apps for Android and iOS that can be used to access files and folders.

Start Backing up with CrashPlan

 

Take Control of CrashPlan Backups

CrashPlan is one of the only services that I know of that has their own ebook to help you get the most out of the service. The book is written by backup expert Joe Kissell and can be a great help in getting CrashPlan setup to take advantage of all of the features of the service. If you are thinking of subscribing to CrashPlan also plan on picking up the ebook to make sure you get the most out of your subscription.

Start Backing up with CrashPlan

 

CrashPlan Screenshots

Start Backing up with CrashPlan

22 Responses to CrashPlan Review

  1. John Freer says:

    I just tried CrashPlan’s backup to a friend feature. Offsite storage at no charge . . . that is pretty cool. There is an awful lot to like about CrashPlan.

  2. Jamie Dolan says:

    I love Crashplan and have over 6TB backed up. Thinking about a second backup service for some critical files. Do you know; Does anything come close to the deal Crashplan offers for large amounts of data?

  3. Dheeraj says:

    I think one pro which should be added is deleted file retention.

    No other backup service (not storage service) which is unlimited has deleted file retention for more than 30 or 60 days. Crashplan has the huge advantage of storing whatever you’ve uploaded, whether deleted or not, and keeping it forever (of course, so long as you keep paying) which no other service does.

    (The only exception is Justcloud, MyPCBackup etc but they’re not great.. The rest of the service might be so bad that this feature wouldn’t even be of use)

  4. AB says:

    CrashPlan
    ————

    Pros:
    – Reliably and regularly backs up locked and opened for modification files. With some competing solution there was not possible (dissipate the feature is claimed to be supported) to back up reliably locked/open files (.docx in MS Word 2007, .pst in Outlook 2007).
    – When user stopped backing up some folders and files, corresponding objects are not immediately deleted from CrashPlan servers and remained available for restore (for what time frame?).

    Cons:
    – Client (CrashPlanDesktop.exe) consumes noticeable amount of CPU time and is visually slow in response. ? The only solution with Java client (?). Qt could be used for cross platform client development.
    – It is hard to tell, when all files are initially backed up (uploaded). Status bar always says some percentage/files (GB) remaining to backup even when initial back is actually completed, and only subsequent changes are pending for backup.
    – There is no way to figure out what files are pending for backup. Considering extensive options and very elaborated UI for backup/restore this is entirely unanticipated. Even minimalistic in design/complexity/UI competing products provide some way to see what exact files are pending for backups. Among other things this is useful to stop backing up unnecessary folders/files (usually some type of local logs/caches/dbs files), selected by default installation or manually by user (as part of large tree, like personal data/settings folder).
    – Tray Icon (Windows Taskbar Icon) is disappearing after computer is on for a while (couple of days). User need to stop (kill) all CrashPlan Tray processes (CrashPlanTray.exe) for the sake of order and restart CrashPlan Tray application.

    • Dheeraj says:

      I agree with all your cons of the service except the tray icon, you can just open the “Crashplan Tray” application from the start menu and it will reappear.

      About the deleted files being retained – it is unlimited time by default, and the number of versions is 1 version/15 minutes (which can also be changed).

      I suggest you check this page on CrashPlan:

      http://tinyurl.com/cyosjf8

      and correspondingly change the options in your desktop client to your preferences.

  5. Micha says:

    Hi John, I am a Justcloud survivor, It took me 6 months to learn the harsh truth about cheap offers, customer service and respecting deals. I cancelled my account with Justcloud when they tried to charge extra 80$ a year for backing my external HD – after 6 months of uploading from it within the original deal.
    It was then that I found this site that seems more honest and dedicated then most. with your reviews help I finally chose to go this time around on a double solution: CrashPlan and Livedrive. I will explain Why Livedrive in another reply under Livedrive review.
    I am using CrashPlan Family Plan 2 weeks now with no speed problems. I have a 30MB broadband wire connection which I share with co workers in my office and a family of 4 at home, all of whom are keeping the router very busy. My upload speed vary between 1-2 MB at all times. My Livedrive upload speed, at the same time and from the same source (my external HD) is always 10 times slower. Yes, I use both CP and LD to upload the same files. you will find out why on the LD page.
    Thanks for all the help I got from your site – it is a real eye opener.
    Micha.

  6. Pablo Carrau says:

    Aaron: Could you give us an update if anything has improved for you? I’m considering signing up for the same plan as I have multi-terabytes of data to back up.

    • John Tucker says:

      I don’t know if Aaron will get a notice of your comment, but you could try putting it out on Twitter and see if anyone has any experience lately. CrashPlan is also on Twitter (http://twitter.com/crashplan) so you can send them a message and see what they say. I have not heard much lately on Twitter about problems uploading large amounts of data to them, so perhaps they have fixed that problem.

    • Dheeraj says:

      They don’t have any limit neither do they deem “multi-terabyte” to be improper. There are many users with 1.5 TB or 3 TB backup or even more.

      If you notice their groundshipping option of seeding your backup with a USB Hard drive allows 1 TB on the disk. That clearly shows they don’t have any objection whatsoever. Out of all crashplan complaints, storage is the least of them. Their problems and focus lies elsewhere, not on limiting data storage etc.

      It even shows in their deleted file storage feature, they’re one of the only services to store ALL your deleted files. No matter how long. By default it will retain all your deleted files, and 1 Minute versions of files to 1-year versions of your files.

      Check this page on Crashplan:
      http://tinyurl.com/cyosjf8

  7. Aaron says:

    I have been using CrashPlan for over a month. While it is quite feature rich I must say that the performance of backing up over the Internet can range from great to abysmal. I have the unlimited family plan and so far I have backed up two computers. My first computer, my desktop, started backing up at around 1.5-2 megabit/second. Over time, however, it has slowed down substantially and now I’m usually seeing it backing up at 600 kilobits/second. It started out saying it would take 60 days to back up around 1.2TB of data. After it slowed down I reduced the number of files to back up to include critical files and my photos, and it still says it will take 57 more days, having backed up 314GB with another 359GB to go. The full 1.2TB backup I originally started has grown from 60 days initially to 90 days and this is after over a month.

    My other computer, an under-powered netbook, backs up much faster at over 2Mbps but I noticed that it connects to a different data center.

    I have followed all of the directions and suggestions offered to improve performance to no avail. I write networking software for a living so I tend to know what I’m doing.

    • John Tucker says:

      That is interesting. Thanks for letting us know your experience of CrashPlan. It sounds like you have been in touch with support so hopefully they can help get to the bottom of the problem. I wonder if they are experiencing some growing pains and that is the result? I know they have become exceedingly popular since Mozy dropped unlimited and perhaps some of the funding they got back in January will help.

  8. Sherry says:

    You mentioned “no virtual drive” among the cons. What does that mean exactly?

    • John Tucker says:

      Good question. Some services, like Mozy and Carbonite, offer a “virtual drive” that appears like an additional hard drive on your computer that allows you to browse the files in your backup as they were actually on your computer. You can then simply copy and paste folders and files from your backup to your computer. It makes it really easy to do small restores can be very convenient. CrashPlan does not offer that level of integration with an operating system.

      Below is an example of what the Mozy virtual drive looks like from a screenshot I have.

  9. Philippe says:

    Someone can share his experience on restore from Crashplan for file >1Gb online?

    I’m looking for replacement from Mozy and I am quite lost ;)
    – Most are too expensive for >300Gb of data
    – Livedrive briefcase seems perfect, even after trial. Except for privacy (no passphrase,
    means if I understand correctly Livedrive is able to decrypt your data)
    But no big secret to hide… More personal photos not to loose… Share was a +
    Then I read all comments in multiple forum and dropped it, seems unacceptable service…
    – AVG was my second choice, but during trial, going to advance mode to select folder/file
    individually and was really unusable… + the 500Gb limit after what they can take
    what they want from your Visa, it’s too much…
    – B that doesn’t allow you to save special files (.exe…) I don’t want to care …
    – Carbonite, seems to have many issues in forums too (less than livedrive, but still blocking)
    – Crashplan seems very good for backup, but absolutely unusable for restore (limit to 250Mo), what
    is the goal to save online if you can’t restore, seems stange to me?

    Becoming crazy :'(
    So if I could get confident on restore method (for online, offline I don’t need Crashplan for that), I would go for it…

    By the way, this site is really the best summary/review/comments and advices I have found.
    Thanks!

    • John Tucker says:

      First off thank you! Appreciate the complement.

      Correct the CrashPlan web restore has a 250mb limit, but their client restore does not. So only if you need to do a large restore through the web should you have any problems. The desktop client can do a larger restore.

      For the amount of data you need to backup Backblaze and CrashPlan are going to be your best value. The limit in Backblaze about .exe files can be removed in Version 2 although it is set as the default to not backup .exe files.

      Sometimes the best method is to just try them out. Both have free trials. Good luck in your search.

  10. joe says:

    It’s not that it’s a bad product, but the code is not faultless. Now, in case of a backup product BUGs are a huge no-no.

    The upload is very VERY SLOW (you’ll only know it after paying for it). And there’s no feasible reason.

    Also; the support is slow and arrogant.

    Therefore I rate it as a very bad backup solution.

    Oh, incidentally, keep an eye out; you’ll be put on an auto-renew subscription by default!!!

Leave a reply