MyPCBackup Review

MyPCBackup at a Glance

Our Rating2.75 / 5 stars

MyPCBackup Discount

Retail Price for 1 Year: $119.40
1 Year Plan Savings (40%): $48.00
Your Price for 1 Year: $71.40
Retail Price for 2 Years: $238.80
2 Year Plan Savings (50%): $120.00
Your Price for 2 Years: $118.80

Available as MyPCBackupZipCloudand JustCloud brands.

Price:

  • Unlimited Account: $9.95/month
  • Unlimited Account: $41.70/6 Months.
  • Unlimited Account: $71.40/year. Saves you over 40% over monthly plan.
  • Unlimited Account: $118.80/two years. Saves you over 50% over monthly plan.
  • Click here to save over 40% – 50% on MyPCBackup!

PROS

  • User-friendly dashboard
  • Quick restore options
  • Backups automatically
  • Supports Windows, Mac, and Linux
  • Unlimited plan.
  • Mulitple computers allowed.
  • File synchronization.
  • Easy to use.
  • Files storage on Amazon S3 servers.
  • Mobile apps available for Android, iOS,
  • Blackberry, Windows Phone 8 and Kindle Fire

CONS

  • Limited backup scheduling options.Fairly new company.
  • Need to purchase additional options, like hourly backup etc. Makes pricing complicated.
  • File size limit of 5GB. Makes service unusable for people with large files.
  • Defaults to excluding audio and video files from backup.
  • Be sure to read their Terms and Fair Use Policy. Unlimited does not necessarily mean unlimited.

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?Full MyPCBackup Review

MyPCBackup is an online backup service that launched in February 2010. Unlike its competitors that are starting in online backup, MyPCBackup did not take the reseller route but decided to create its separate backup software.The company has its head offices located in the United Kingdom, and they also use Amazon S3 storage servers for storing client data. You can recognize an international feel on their website because of their ability to show prices in US dollars, Canadian dollars, UK Pounds and Euro.

This cloud storage service was a creation of the Just Develop It Company, MyPC Backup is a business leader in the online backup revolution. The establishment’s objective is to provide simple solutions to complex technical concerns.

The company first launched in 2010, and MyPC provides the same value of services that their sister companies, ZipCloud, and JustCloud provide. The only distinction is, they have a slightly different visual website interface so that they can cater to a different user.

PC Backup is a desktop application for users who do not often think of the importance to back up files, and what or when to back up. The service is all about automation, and this is the reason their system continuously doing online back-ups, even while you work.

Regardless of computer knowledge, the process is user-friendly so you can easily protect your files and folders while having an extra storage space at the same time. You only need to install the program on your computer then the system will do everything for you.

Installation

Once you create an account on the MyPCBackup website you can choose what plan you want to subscribe too. If you want to simply to try the free trial choose the free option otherwise you can select what paid plan you want. The longer your subscription the cheaper per month your subscription is. If you go for a two year subscription your cost per month drops as low as $4.95/month. Not a bad price for an online backup service offering unlimited storage with multiple computers.

After selecting your plan you will be taken to your online dashboard where you can download the software to install on your computer. The download is pretty straight forward, in fact when I tried it the download started immediately when I was at this page with no need for me to click on the link. If for some reason it does not start automatically you can click the link to download the application.

Once you have the application downloaded simply double click the installer and the installation wizard will walk you through installation on your computer. Once the software is installed you will need to login to MyPCBackup with the username and password that you used to create your account on the website.

Backup

Once the application is installed you will be able to setup your initial backup through the backup setup wizard. You can choose between the basic backup setup to backup your My Documents folder or manually select the files you want to backup. Once your folders and files have been selected the application will start to back them up to the MyPCBackup servers.

For more control about the backup, you can view and edit some backup settings. For the trial, you can only do a daily backup, but there is an option for an hourly backup but be prepared to pay more for a feature that many services offer as a standard. With the latest release of the software they have added some more control over the backup scheduling that allows you to choose when the backup takes place, but again only once per day unless you upgrade to the hourly feature.

You can also select whether the program uses HTTPS or HTTP for backing up your files. I am somewhat surprised that they give you this option since http is not a secure method to transfer your files. Be sure to select the https option.

There is also the option to select how large of files you want to be backed up. The default is a measly 1MB file size, but the maximum is only 3GB! If you have large files like HD home videos, a large Outlook PST file etc this file size limit is way too small and you will need to look at other services that do not have this kind of file size limit.

While the service is advertised as offering unlimited storage, be sure to read the fine print in their terms of service particularly the Fair Use Policy. If you have a lot of data you could potentially run into problems with MyPCBackup.

Restoring

Restoring your files through the desktop application is as simple as clicking on the Restore Files button. After clicking the button you can select which folders and files you would like restored and where you would like to restore them. After that, it is only a matter of waiting for the files to be downloaded and placed in the location you selected. It was an easy process and easy enough for most people to do.

You can also view your files online at the MyPCBackup website where you can select files for download. I could not find a way to select an entire folder for download on the website but if you need quick access to a file or two grabbing them from the website is certainly an option.

Other Features

Multiple Computers – With MyPCBackup you can have multiple computers backing up using the same account. This is great if you have a computer for you, your spouse and kids and you can backup all of them to the same account. Most services charge extra for multiple computers, but with MyPCBackup it is standard. Nice feature to see.

File Sync

MyPCBackup allows you to sync files between your computers. It works by creating a special folder similar to Dropbox that you can add files to. All the files in the sync folder will be synced across your computers.

Web Access

This is almost a standard feature with online backup now, but it needs to be noted that you can access your files through the MyPCBackup website. This gives you easy access to your files in the event you need to download a few from a remote location.

Support

Support can make the difference with a service with many online backup services only offering email support. MyPCBackup offers a support ticket system as well as a well-publicized phone number on their website in the event you need to get a hold of them. The application as well offers an easy to see help button that will open their help center from the website. If you do have problems getting the software installed they do have some decent video tutorials to help you along.

Overall

MyPCBackup is a new strong contender for online backup for Windows and Mac users. Their features of offering unlimited storage with support for multiple computers with a file sync feature is a good feature set for people with one or more computers. If you prefer Linux you will have to look elsewhere, but MyPCBackup could be a great service.

A quick hint: Sign up for the trial and wait you will get an email offering you a great 35% discount on the service. That takes your per month rate down to only $3.96/month on a 2-year subscription. With their anytime money back guarantee that could be a great deal.

MyPCBackup is also available as ZipCloud and JustCloud brand names.

Video

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  • Click here to sign up for an unlimited account!
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Comments

26 responses to “MyPCBackup Review”

  1. Andrea Avatar
    Andrea

    Big dissapointment. They kept offering bigger and bigger discounts and I paid. But then you start to realize you have to pay again for many extras, that you would consider included. To back up another computer add 25 eur, automatic video files 15 eur, large files up to 5 gb 20 eur, NAS support 100 euro, hourly backup 20 eur, SPEED 15 eur. You see it gets very expensive at the end. To backup iPhone pictures, you have to start it over and over again after 10 photos.

  2. Dheeraj Avatar
    Dheeraj

    They’re really shady with their features and specifications. I still don’t know for how long deleted files are retained.
    As per their website, files are never deleted once uploaded but other information says otherwise.

    I emailed support and ended up in more confusion. I’ve uploaded the conversation here:
    http://i.imgur.com/lPWpHsf.png

    I just recommend forgetting this service; trying for a refund if you ever payed, asking the Credit Card company to not authorize any future payments to this place and moving on with your life.

  3. John Avatar
    John

    This company is a joke, mypcbackup offer great value out of the gate, but their support is abismal. They offer nothing when you mail them, and good luck trying to cancel. they do everything they can including ignoring you.
    The service looks good on screen, but look for the small print of what the price does not include, no video of any kind without an add-on limited speed unless you pay to unlock it, the list of add-ons is scary please check them out before you sign up.
    As for cancellation the show “cancel anytime” at signup, but this is apparently at their whim. They spam, they email they send offers and so far they dont actually cancel.
    Avoid this company and shop around.

  4. treadstone Avatar
    treadstone

    Avoid like the plague! Product doesnt work, automated email responses from support and then an international number to ring with no response. I got billed for the following year without permission. A total scam!

  5. JMAC3303 Avatar
    JMAC3303

    “Worst customer service & backup product ever!”

    Pros
    they started out with a great price and plan 6 months ago when I signed up. At that time, product features were good too.

    Cons
    -I paid for my service up front for 2 years and was very pleased. Then, last week they changed the plan, 75% of my backup files were now NOT on the “new” plan. They sent me a support message saying they would happily provide me the service I already paid up front for, if I would only pay that much more money again!
    -upload speeds have been deathly slow
    -technical support has acted confused with past requests, never really providing much help
    -with the new plan, features to cost is no longer very competitive.

    This was a great company to deal with. It smells like change of management or something. When I asked for solutions at customer service, they really did not care what I thought or felt at all. It was a very slimy, greedy feel coming from management.

    There are MANY good backup options out there. Avoid these folks at all cost. You simply can’t trust that they will deliver on what they say they will…but they are happy to take your cash!

  6. Mariano Avatar
    Mariano

    It is NOT TRUE that you can Backup multiple computers.
    What you can do is to SYNC multiple computers.

    See what their terms and conditions say:
    “If you wish to protect multiple computers, you must obtain a separate paid license for each computer or you must obtain a multi-computer license ”

    You can also read this in their help pages:
    “Please note that Mypcbackup offers unlimited backup space, not unlimited sync space. Whilst Mypcbackup allows you to sync between an unlimited number of computers your paid license only allows you to backup one machine. You are able to purchase an additional license for a second computer with unlimited backup space for only 24.95 a year.”

    I was about to pay for this service, but now I’m thinking on exploring other solutios.

  7. Cindy F Avatar
    Cindy F

    First, I found out about them by finding a site that listed the top ten backup sites. MyPCBackup was listed as number one. I found out that several of the sites listed are actually affiliate sites that go right back to MyPCBackup, so I don’t think the top 10 list was legitimate.

    Next, I signed up for the 250GB offer for one year. I move folders around on my computer but I don’t have a large amount of photos or videos and I was surprised when they notified me that I was near the storage limit and recommended that I upgrade to more storage. When I went to their site to see my files, I noticed that there were a lot of duplicate folders. Well, they won’t let you delete folders. You have to go into EACH folder and delete individual files!!!! I actually did that to get my storage space down. The display did not show that I had deleted any space, so I emailed them and they told me what my new storage amount was. Then, after the next backup, I was right back up to the 250 GB limit. I then discovered that they also backup your TRASH – which contributes to your storage limit.

    I do not recommend them. They make it difficult to get your storage under control and then tell you that you need to buy more storage space. Bad Business !!!!

  8. Don Avatar
    Don

    This service sucks do not use it you will be sorry! I signed up because they were unlimited, what a joke! I uploaded some of my data and was told I had to much and they cancelled my account. No refund nothing. Moved to CrashPlan and have been happy ever since. Stay away from MyPCBackup and all of their brands they are just bad news.

  9. Sara H Avatar
    Sara H

    I see some sites that rate this service really high, usually number 1, but you don’t even have it in the top ten. Why is it not in your top ten?

    1. John Tucker Avatar

      Well that is a very long story. The short version is I don’t put services in the top ten based on what their affiliate payout is. Other review websites don’t have that problem, they put the companies in the top ten that will pay them the most. I base the top ten on what services will help people the most. To be honest I was not very impressed with MyPCBackup and think other services are better. It might not make me as much money in the short term but I would rather recommend other services because I think they will serve people better.

  10. Paul Parkinson Avatar
    Paul Parkinson

    I have been using Mozy for a long time, but since they dropped their unlimited plan they havent been the same, ive read some good stuff about this company so thought i would give them a go, and WOW, these guys are good.
    Quick, efficent, simply – everything you need! – i waited for the discount also so got a cracking deal. A+ so far!

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