In what comes as no surprise Bitcasa has been sued by their users on November 13th, 2014, just days before the deadline of November 16th when Bitcasa was planning on deleting users data if they did not switch to a new, more expensive storage plan. When Bitcasa announced that users had to migrate to new plans it caused an uproar that you could see on Twitter and on other blogs.
Even for users willing to pay the higher prices there was no end of problems of people complaining that the migration failed, that file sizes were larger than the new plan when they clearly are not and even one user who seems to have other peoples photos in their account (although they could be sample photos from Bitcasa hard to tell).
— Stephen Moggan (@moggan) November 10, 2014
okay @Bitcasa now it's saying I'm over my storage limit, because I'm using 500GB of my 1TB storage :S
— Sparkles* (@GhostOfSparkles) November 15, 2014
I found there are some someone's photos in my bitcasa. What is happend?! I'm very scared!! pic.twitter.com/X10uR3JysM
— kobakou (@kobakou) November 16, 2014
For those people trying to get their data out of Bitcasa before the deadline they were faced with errors in the web interface, terribly slow data transfers, and often corrupted files when they were able to get some back.
Man @Bitcasa's webinterface is awfully slow + the migration is a pain‚Ä¶ Don't use that service
— Pascal Helfenstein (@nicam) November 16, 2014
— Peter Deltondo (@PeterDeltondo) November 15, 2014
In any case Bitcasa has now been served with a temporary restraining order stopping them from deleting subscriber data until November 20, 2014. You can read more at the Lieff Cabraser Heimann & Bernstein website. The next hearing is on November 19th when we will hear if the restraining order will be extended and if the case will go forward. There has been no official reply that I could find from Bitcasa about the lawsuit, just a forum post that the deadline has been extended to November 20th. The truth is it was not extended because Bitcasa was feeling generous, they have not choice but to extend it.
I have also come across an embed of the restraining order that I have embedded below.
It will be interesting to see how the hearing on November 19th goes for Bitcasa users.