Zoolz Home at a Glance
4 / 5 stars
- Free Trial
- 100GB Plan: $14.99 / year, 1 user
- 500GB Plan: $49.99 / year, 3 users
- 1TB Plan: $79.99 / year, 5 users
- Unlimited Plan: $299.99 / year, 5 users
- Supports Windows & Mac.
- Able to use Amazon Glacier as cost effective cold storage for files.
- Private encryption key option.
- Offers backup seeding but does cost extra.
- Web and mobile file access.
- Support for external hard drives and network shares.
- Hybrid backup (local backup option)
- Locked file support using VSS.
No Mac client
- Cold storage does take longer to restore from.
- Mobile apps access only.
- Does not default to SSL connections, needs to be set in settings.
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Full Zoolz Review
To get started using Zoolz Home you just need to visit the Zoolz Home website and download the client. Once you download the client you can start the installation and create an account or sign in with an existing account. This is different than the business version where you can create an account on the website and then download the client. They offer a free 14 day trial so you can give it a try without giving them your credit card or purchasing anything. In my review I only used the free trial and had no issues trying the many different features of the service.
Once the client software is downloaded you can run it and the installation starts. The software will ask you to create an account or login to an existing account. Once you create your account you will be walked through setting up your backup.
The backup wizard starts as soon as the initial setup is complete. You can select the folders and files you would like to backup, set the backup schedule, set a private encryption key if you wish, enable bandwidth throttling and even setup the hybrid/local backup option if you wish. You can also change all of these settings in the Zoolz Home Dashboard later if you want.
Overall the backup setup is fairly easy to get the majority of your files selected. It would be nice if there was the ability to select files by backup sets in case you miss selecting a folder that might be important. There are several nice features available in Zoolz Home that you might not find in other services. The ability to backup external hard drives and network drives is great. I only gave it a short test but had no problem selecting a folder on a mapped drive for backup.
The Hybrid backup is also an excellent feature that only a few other services have. It allows you to maintain a local backup using the Zoolz Home client. I gave it a mapped drive location and the files were all copied over to that location and to the cloud as well.
One of the few negative options I had of the client was the default to not connect using SSL for file transfers. You can turn it on but the default was off. This in my opinion should not even be an option it should just be set to use SSL.
It is important to remember that Zoolz Home uses Amazon Cold Storage, because it does delay how quickly you can restore your files from them. You can use either the web portal to select files for restoring or the desktop client. No matter which you use you will have to wait 3-5 hours before your files are available. This could be frustrating to some users but not much different than other services. If you use the private encryption key option you will need to provide the web portal with the key to restore.
The restore I did worked perfectly. It did take 4 hours before the files were available to download but they were all present and complete. I did not try a restore when I was using the Hybrid local backup, this should make your restore process much faster since you can restore from a local backup instead of the cloud.
Zoolz Home offers mobile apps for Android and iOS. I did not try the mobile apps this time around since I tried them when I reviewed the business version. I just know they are available.
The Zoolz Home web portal offers many of the standard web portal options but it definitively scaled down from the Business version and it going to mostly be used to restore files. You can do some basic file management tasks like deleting files, but there is no way to upload files or share them at the present time.
Zoolz Home is a feature rich unlimited cloud backup solution that focuses on backup of home users files. The support of external hard drive, mapped drives and local backup options make the service one, if not the least expensive, services available for home users to backup their files. The service has certainly changed considerably since it launched and Genie9 has added some excellent features into the service to make it a service worth looking at.